Eligibility of Items for Return or Exchange
No Returns after 15 days of purchase
Prices are subject to change at any time without notice. Refunds will not be given on any items that have had a drop in price or were placed on sale.
Unwanted / Unused Merchandise
may be returned within 15 days from the date of shipment. Merchandise must be in condition sold and in original sealed packaging material. Original shipping and handling and return postage charges will not be refunded. A restocking fee will not be charged. Items returned after 15 days will not be accepted and sent back.
Opened / Used Merchandise
may be returned within 15 days from the date of shipment. Repack the product and all accessories that accompanied the product. Returned products with missing accessories will NOT be accepted. Returns may be shipped via any carrier service as long as the package is traceable. Please keep a record of the tracking number in the event you must trace the package. A 15% restocking fee WILL be charged. Items after 15 days will NOT be accepted for return
Original shipping, handling, and return postage charges will not be refunded.
can be exchanged for same or similar products if FUJIFILM is notified within 15 days from the date of shipment. Items after 15 days will not be accepted for return/replacement and must follow the repair process. For instructions on how to send a product in for repair, please visit us here: FUJIFILM Website.
Return shipping cost is the responsibility of the customer.
Please send all returns to:
FUJIFILM North America Corporation
Attn: Camera Parts Department
1100 King George Rd
Edison, NJ 08837
Please allow 2-4 weeks from receipt for returns to be processed.