Diamond warranties include *standard coverage as well coverage for malfunctions due to accidental damage from handling (ADH). This includes malfunctions due to liquid damage that were the result of an accident. All types of accidental damage, including liquid damage, will be covered at the discretion of Mack Worldwide Warranty.
Covers 1 body & 1 lens on same sales slip or Just 1 body only. For individual lens sale only, you will need to buy a lens Mack warranty.
You must register this warranty within thirty (30) days with Mack Camera by visiting a website www.mackcam.com or by calling 1-800-252-MACK (6225) or 973-467-2291
Standard Coverage:
3 Year Extended
Terms and Conditions
The product covered by this service contract is guaranteed to operate according to manufacturer’s specifications for a period of 3 years from the date of purchase. Mack Worldwide Warranty shall repair, service, or replace same to operate properly. This service contract is valid for products sold with a manufacturer’s warranty of at least 90 days.
This Mack Worldwide Warranty service contract covers:
- Manufacturer Defects
- Impact Damage
- Sand/Grit Damage
- Accidental Damage and Unintentional Abuse
- Mechanical Malfunctions
- Normal and abnormal Wear and Tear
- 2 Free CCD Cleanings for the Life of the Contract
- 1 Free Video Head Cleaning Per Year for the Life of the Contract
How to Register
This service contract must be purchased within 30 days from the date the equipment covered hereunder is purchased. You must register this Service Contract within thirty (30) days of purchase with Mack Worldwide Warranty by visiting our website at www.mackcam.com or by calling our toll free number 800-252-MACK (6225) or 973-467-2291.
How to Obtain Service
In the event that this equipment requires any repair or service you must visit www.mackcam.com to obtain a Repair Authorization Number and current shipping charges. If you have any questions please feel free to visit us at www.mackcam.com or call our toll free number 800-252-MACK (6225). This warranty is only valid within the USA. Mack Worldwide Warranty is not responsible for any shipping fees or any fees associated with duties, taxes or brokerage.
Limitations of Coverage
This limited service contract applies only to the product specified herein. Coverage for manufacturer’s defects begins after the shortest portion of the original manufacturer’s warranty expires. This service contract will cover one digital camera body and one lens providing that both pieces of equipment are listed on the same sales receipt. This plan is void if the registered product exceeds the service contract price category. Such service, repair or adjustment of the equipment is assured the registered contract holder. It does not cover units where parts are no longer available or provided by the manufacturer regardless of whether or not the manufacturer is still in business. It does not cover units that have been modified It does not cover units whose serial number has been altered, defaced or removed. This service contract does not cover computers, cell phones, accessory flashes, additional accessory lenses, batteries, lens caps, filters, power adapter, digital media, DVD’s, tapes, software, remotes, docking stations, cables, firmware upgrades , pre-existing conditions,cosmetic damage that does not impair functionality or any other accessories.
This service contract does not cover equipment which is damaged by: * Intentional abuse, misuse or damaged beyond recognition * Fire, * Lost, * Stolen
Transfer Inquiries
You may transfer ownership of this service contract to another person for a $20.00 administrative fee. Please visit www.mackcam.com for details.
Limit of Liability
Mack Worldwide Warranty will not be liable for loss of revenues or profits, inconvenience, expenses of substitute equipment, loss of use, incidental, consequential damages, loss or damage to software and digital media. If the equipment cannot be restored to manufacturer’s specifications or is deemed by Mack Worldwide Warranty, in its sole discretion, to be beyond economic repair, or if the unit has been repaired 3 consecutive times for the same repair and it requires a 4th repair for the same problem, Mack may, at our discretion, replace your unit with a reconditioned model or equivalent model of like kind and quality or refund you the current market value of your covered equipment in U.S. Dollars (Exact color of replacement is not guaranteed). Any refund will be limited to the price you paid for the original product excluding taxes. If a replacement or refund is made under this contract there will no longer be coverage under this contract and all obligations are satisfied. This service contract does not cover any failures, or parts and/or labor cost incurred as a result of a manufacturer’s recall.
This service contract is not an insurance policy or a warranty. This service contact is only valid if positive identification of the unit covered hereunder is presented at the time of service along with your proof of purchase. Mack Worldwide Warranty reserves the right to terminate service contracts if invoices are not paid within terms or are fraudulently altered by the dealer or service contract holder. The laws in your state may extend your rights or modify the terms of this Service Contract. In the event of a conflict between the terms of this Service Contract and the laws of your state, the laws of your state shall be controlling.
